At Goglify, we are committed to delivering premium-quality goggles with reliable service and complete transparency. Please read our shipping and cancellation policy carefully to understand how your orders are handled.
Order Processing
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All orders are processed within 24 hours after successful payment confirmation.
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Orders placed after 5:00 PM will be processed on the next working day.
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Orders are not processed or dispatched on Sundays or public holidays.
Estimated Delivery Time
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Standard delivery time is 5 to 7 business days, depending on your location.
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Delivery to remote or less accessible areas may take additional time.
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Once your order is dispatched, a tracking link will be shared via SMS or email so you can monitor your shipment.
Shipping Charges
For Prepaid Orders:
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Shipping charges are calculated based on your delivery location and parcel weight.
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Free shipping may be available during special offers or promotional campaigns.
For Cash on Delivery (COD) Orders:
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COD is available only for select pin codes.
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A flat ₹90 COD charge is applicable per order.
Address Responsibility
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Customers must ensure that the shipping address and contact details are correct while placing the order.
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Goglify will not be responsible for delivery delays, failed deliveries, or returns caused due to incorrect or incomplete address details provided by the customer.
Order Cancellation Policy
Before Dispatch
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Orders can be cancelled within 12 hours of placement or before dispatch, whichever is earlier.
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To request a cancellation, please contact us:
📧 Email: customercare.goglify@gmail.com
📲 WhatsApp: +91 87586 74185
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Once approved, refunds for prepaid orders will be processed to the original payment method within 5–7 business days.
After Dispatch
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Orders cannot be cancelled once they are dispatched.
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If you refuse delivery, return shipping charges (approx. ₹120) will be deducted from the refund after the product is received back in its original condition and packaging.
Non-Cancellable Orders
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Orders placed during sales, promotions, or clearance events.
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Any customized or special-edition products, once processing has started.
Refund Timelines
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Prepaid Orders: Refunds are processed within 5–7 working days after cancellation approval.
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COD Orders: No refund is applicable, as no advance payment is collected.
Need Help?
If you have any questions regarding your order, shipping, or cancellation, feel free to reach out to us:
📧 Email: customercare.goglify@gmail.com
📲 WhatsApp: +91 87586 74185
